NOTIFICACION

  • RedDHArgentina
    Asked on April 13, 2016 at 2:56 PM

    POR FAVOR, NECESITO QUIETAR ESTA NOTIFICACIÓN DE TODOS MIS FORMULARIOS.

    no se como hacerlo, ya que se ha puesto automático...o por lo menos yo no recuerdo haberlo hecho. Gracias, es bastante urgente.

    Jotform Thread 817752 Screenshot
  • David JotForm Support Manager
    Replied on April 13, 2016 at 4:11 PM

    That happens because you have setup unique submissions on your form, in order to disable it, go to Preferences>>Advanced, and on Unique Submission select "No check":

    NOTIFICACION  Image 1 Screenshot 20

    Let us know if you need more help.

  • RedDHArgentina
    Replied on April 13, 2016 at 4:31 PM

    hola, hecho lo sugerido, pero sigue sin funcionar...

  • David JotForm Support Manager
    Replied on April 13, 2016 at 5:40 PM

    I just tested your form, and it worked correctly:

    NOTIFICACION  Image 1 Screenshot 30

    Second test:

    NOTIFICACION  Image 2 Screenshot 41

    Try clearing your browsers cache.

  • RedDHArgentina
    Replied on April 14, 2016 at 12:58 AM

    Still does not work in 3 own PC and there are customers who have claimed the same problem. if I put a new email, it works ... but if I were to put the same mail me the same screen appears with the message. You can give me a solution?

  • Chriistian Jotform Support
    Replied on April 14, 2016 at 2:38 AM

    The issue occurs because you have set the E-mail field as the Unique Question. This means that only one submission can be made from the same email address. To resolve the issue, go again to Preferences > Advanced > and set the Unique Question to "No Check".

    NOTIFICACION  Image 1 Screenshot 20

    If you need further assistance, please let us know.

  • RedDHArgentina
    Replied on April 14, 2016 at 2:41 AM

    NOW YES, THNKS

  • Chriistian Jotform Support
    Replied on April 14, 2016 at 3:57 AM

    I am glad to know that your issue has been resolved. On behalf of my colleague, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers. :)