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I just checked your account and your form and I was able to open and view.
Are you referring to some other account/form?
Please let us know so we can be able to assist you.
I hadn't created an account when I first made the form so I figured that
was a good place to start. I created an account and then when I loaded up
my form on your site I noticed the email notification portion had been
deleted so I just re did it and it works now.
Thank you for the speedy response!
great customer service!
I do have another question though. is there a relatively simple way to pass
Thank you for letting us know all is good now. On behalf of my colleague you are welcome as well.
Contact us anytime should you need further assistance.
Hello Jonathan, (or whomever receives this)It seems that the issue has resurfaced. That is the weird issue of my email
auto respond and notification gets deleted after some time. I keep needing
to have to set it up again and again. At this time I have set it up again
so it is there on the form now but after a day or so it gets deleted(by
deleted i mean removed from the email interface section when editing the
form) I keep having to set it up every morning. Is your system flagging my
form in a negative way?
Sorry for the delays. Since the latest question was about a different issue I have created a dedicated thread to it instead here https://www.jotform.com/answers/818909
We will attend to it shortly.
By the way, your username JasonBonell and the form/s are Active and available as of this checking. So I guess that is not the issue anymore.