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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my customers don't get my full contract?

    Asked by Brenda Macaluso  on April 13, 2016 at 10:20 PM

    I hired a computer expert to build my web site and maintain it for $$$$$$$ per month almost 3 years ago, she set up my contracts with your software so I could just fill in the blanks and send them to the customer and then they could send a signed copy back.

    I know how to email and search the web :) .

    I found out two days ago that the customer is getting the filled in part and that's it, I don't know what to do and the EXPERT is telling me it's my fault, can you help me ?



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    JotForm Support

    Answered by Chriistian on April 14, 2016 at 12:10 AM

    I cannot seem to access your website as it appears to be down.

    I also checked your email address designsbymacaluso@gmail.com and there doesn't seem to be any form created there.

    Can you please give us the URL of your form so we can better assist you with your concern? I will wait for your response.

    In the meantime, perhaps this guide may help you with your concern: How to show headers or text for contracts/terms/agreements in the PDF format of a submission