- firstname.lastname@example.orgAsked on April 14, 2016 at 08:59 AM
I have set up a few forms in the account and they were working fine, but now when I click on the link or preview section it states 'Form Not Found'
I can see each of the forms listed in the account and can view them in edit mode.
Please advise - I have sent this link out and expect form submissions to come back. It will cause an issue if they don't work.
Do I need to upgrade the account? I did check the pricing and I don't believe I've exceeded the free account but please let me know asap.
Thanks for your help,
- JotForm SupportJanAnswered on April 14, 2016 at 10:55 AM
Your account is currently autosuspended. It was suspended by our phishing detector tool because you have a form that are asking for credit card information.
We can re-activate your account but we need to delete the fields or the forms. If you're okay with that, please let us know. Thank you.