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    Is there a way not to group Paypal Pro items into a single cell in the exported Excel file?

    Asked by financegsdh on April 14, 2016 at 12:44 PM

    We have a few Jotforms that utilize the PayPal Pro integration. We have several different products for sale, but when we go to grab the export of all submissions, all products are grouped together in one cell making it hard to count the total for each individual item. Is there is away to break these items apart when they are submitted/reported so that a manual count is not necessary?



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    JotForm Support

    Answered by Welvin on April 14, 2016 at 02:17 PM

    I'm sorry, but that's how the data will be placed in the file. A workaround to easily check the total would be to use our JotPayments App: https://apps.jotform.com/app/jotpayments. Please try it and let us know if you'll encounter some issues.