Forms are not saved properly

  • Profile Image
    espenyogi
    Asked on April 14, 2016 at 04:02 PM

    I have created two forms & in both instances they have been saved (& previewed)however when I return the form - the form name appears under My Forms but all the contents have been wiped....I have followed all your clearing cache & cookie instructions...please advise



    This is a re-post of a comment on How to Save a Form

  • Profile Image
    Mike
    Answered on April 14, 2016 at 07:31 PM

    Thank you for contacting us.

    It seems that you are not currently logged into your espenyogi account, so this might be related to the form saving issue.

    Could you please try to log in from the next page and re-check the form saving?

    https://www.jotform.com/login

    You can make sure that you are logged into the account by clicking on a Person icon at the upper right corner.

    If you need any further assistance on this, please let us know. We will be happy to help.