What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms are not saved properly

    Asked by espenyogi on April 14, 2016 at 04:02 PM

    I have created two forms & in both instances they have been saved (& previewed)however when I return the form - the form name appears under My Forms but all the contents have been wiped....I have followed all your clearing cache & cookie instructions...please advise



    This is a re-post of a comment on How to Save a Form

    save form not saved
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    JotForm Support

    Answered by Mike on April 14, 2016 at 07:31 PM

    Thank you for contacting us.

    It seems that you are not currently logged into your espenyogi account, so this might be related to the form saving issue.

    Could you please try to log in from the next page and re-check the form saving?

    https://www.jotform.com/login

    You can make sure that you are logged into the account by clicking on a Person icon at the upper right corner.

    If you need any further assistance on this, please let us know. We will be happy to help.