What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are all my forms disabled

    Asked by Lakshmi  on April 14, 2016 at 06:03 PM

    My forms have been working but now i checked and all my forms are disabled. Can you verify if my account is active

    Page URL:
    bitlume.com/schools

    Screenshot
    My Forms all checked my account
  • Profile Image
    JotForm Support

    Answered by liyam on April 14, 2016 at 10:42 PM

    Hello Lakshmi,

    I have checked your account and saw a number of forms which do not conform to JotForm's terms and service. One of which is the sign-up form which asks for a password field. And two more forms called the forgot password form. Due to these forms, your account was detected by our filter and had it automatically suspended.

    Please be informed that JotForm does not create a form for membership sign-ins for logging in purposes. JotForm only has the capacity to collect submitted information, and for this reason that everything else may highly be suspected for phishing.

    As I trust that you did not know of these policies and as it does not seem you're into malicious activities, I have reactivated your account in order for you to let you remove the forms.  However, please do this in the soonest possible time, otherwise our automated phishing filter might detect again your forms and have you suspended again.

    If you have other questions or concerns, please do let us know.

    Thanks.