What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Calculations don't always calculate correctly

    Asked by mojo30 on April 14, 2016 at 07:24 PM


    I"m trying to create a form based on some calculations.  i.e. multiple number of nights X a rate to get a result.  It seems really finicky.  Sometimes it works, but if I adjust the dollar amount rate, the calculation doesn't work at all and returns blank.


    Page URL:

  • Profile Image

    Answered by Boris on April 14, 2016 at 11:33 PM

    I see that this is about your form 60508291231145, named Trailer Booking Request.

    I see that you are using dollar signs inside of form calculations, which are later used inside other form calculations. So essentially subsequent calculations are encountering dollars signs and numbers instead of just numbers for calculating.

    These are the fields I'm referring to as "intermediary" calculations:

    Can you please remove the dollar sign from your "intermediary" form calculation fields, and see if your form calculations start functioning properly:

    If you continue to experience the issues with your form calculation after removing the dollar sign from those calculations, please let us know what we need to enter/select on the form, what is the result you are getting, and what is the expected result, and we will be happy to check it out why the form is calculating the way it is and how to fix it. Thank you.