What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the title of my email replies?

    Asked by sanosnacks on April 14, 2016 at 10:36 PM

    I'm having issues changing the Jotform title on my email.

    Thanks,

    Alonso.

    Screenshot
    Title subject email notifier email notification
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    JotForm Support

    Answered by Boris on April 15, 2016 at 12:42 AM

    The title / subject of your email notification can be changed by editing your email notification, and simply setting the Subject line to be what you want those messages to be titled:

    This will change the title / subject of email notifications you receive from your forms. If you also want to change what appears as the Sender Name of your emails, you can change that by simply switching to the Recipients tab, and changing the Sender Name field as well:

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    Answered by sanosnacks on April 15, 2016 at 10:10 AM

    I don't get the same options you sent. There is phone number to talk to someone there? I've been dealing with this issue for a while.

    Alonso.

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    JotForm Support

    Answered by Mike_G on April 15, 2016 at 12:03 PM

    We would like to apologize, I believe you're still getting the old interface of the Email options that is why you're not seeing the one my colleague, Boris, have shown you. 

    Anyway, here's how you can do it:

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by sanosnacks on April 15, 2016 at 12:43 PM
    You can still see the JotForm sending reciepient highlighted in blue. How I can change the sender to use my email or company name?
    ...
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    JotForm Support

    Answered by david on April 15, 2016 at 02:29 PM

    From the screen in my colleagues post, click on "Reply To and Recipient Settings":

    \

    From there, change the "Sender Name:" field to what you would like to appear as the sender name for the email.

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    Answered by sanosnacks on April 15, 2016 at 03:43 PM
    If I can I would long time ago. I only get the “jotform" option.
    ...
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    Answered by Huberson on April 15, 2016 at 05:25 PM

    If you are changing the sender for Notification I think you can only choose JotForm or a field in the form, like the Full Name. It's kind of make sense since the notification is from JotForm( or the user submitting the form if you prefer)

    But the Autoresponsder will let you Add any name you prefer for the sender name ( this is the email you would configure for anyone submitting the form, so they will receive it will the name you set for 'Sender Name').