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  • Profile Image

    Configurable List: Editing submission on submissions page does not fill the data previously sent on the widget.

    Asked by cmshields on April 15, 2016 at 07:26 PM

    Hi Jotform Support,

    I've been searching the archives to see if this question has been answered, but I can't seem to find a question like mine...

    I've created the form below with a couple of configurable lists (widget). The form collects the data just fine, but when I access the data in Google Sheets and display it back in the form, all of my data EXCEPT the configurable list data appears. Is there anyway to get this data back into the form?

    Thanks for any help you can offer!

    -Chris S.

    Here is my form:

    https://form.jotform.com/60685449745166

    Page URL:
    https://form.jotform.com/60685449745166

    doesn't work configurable list sheet configurable
  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 15, 2016 at 11:40 PM

    I have checked your form and noticed that the data is being sent properly to Google Spreadsheet, I also have opened the edit link that is included on the submission that is sent to the spreadsheet and I can see that this opens the form just fine. 

    Here are some screenshots when opening the form on edit mode as well as on the submissions page: 

    Submission page: 

    I finally found that this happens when you click on the Edit button while on the submissions page, this is not related to the Google Spreadsheet integration, it seems like there is something that is not loading the data when you edit a submission on the submissions page, I cloned your form, submitted some data and replicated the same on my end. 

    This is something that needs to be checked by one of our developers, I will escalate it to our second level and will provide the details about it, you will be notified via this thread when it is resolved. 

     

  • Profile Image

    Answered by cmshields on April 18, 2016 at 05:35 PM

    Thank you for your response and review, Kevin_G. I'll look forward to your update once you hear back from development.

    Sincerely,

    Chris

  • Profile Image

    Answered by victor on April 18, 2016 at 07:18 PM

    On behalf of Kevin, you are welcome. As soon as we have any update, we will let you know.

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    JotForm Support

    Answered by TitusN on May 27, 2016 at 01:44 AM

    Hello,

    We've fixed the configurable list widget. 

    You should be able to view and update submitted values without fail. 

    Please check, let us know. 

    Thank you for your patience.