Create PDF form: not prompting a download

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    nicholasthaw
    Asked on April 16, 2016 at 08:01 AM

    Greetings,  I click on the form I want, go over to "more" and then go down to "Make PDF".  I get the option box regarding pagination and whether to include the "send" button.  I click OK and it says "working" along the top...  But it doesn't do anything!  If it matters, at the moment I'm in Europe. 

    Thanks for your help!

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    liyam
    Answered on April 16, 2016 at 08:19 AM

    Thank you for reporting this matter to us, nicholasthaw.

    I have tested to create a PDF of your form and I was able to replicate the problem. With this, I have reported this matter to our next level support. We will inform you as soon as we have updates.

    Thanks for your patience and we apologize for this inconvenience.