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    How to set rotating recipients?

    Asked by Basil N Babaa on April 16, 2016 at 11:30 AM

    Is there a way to make a contact form where the recipient rotates between 3 recipients in a list ?

    I.E. Form filled out and goes to one email, then filled out and goes to the next email in the list, and then a 3rd time sends to the next recipient in the list and the 4th time starts back with the 1st recipient in the list?

    Thanks,

    Basil

     

     

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    JotForm Support

    Answered by Nik_C on April 16, 2016 at 02:04 PM

    I didn't understand only how the form will be filled. Is it like, I fill the form, the email goes to one email, then, somebody else fills the same form,the  email goes to another email and so on. If that's the case, unfortunately, I don't see a way how you would tell the form to which email to send.

    On the other hand, if the same person is filling one form and then another form, and you want to send each time to different email, we can achieve that by redirecting Thank you page, making Custom Thank you page.

     

    Please tell me more about the workflow and I'll be glad to assist you!

    I'll wait for your response.

     

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    Answered by bbabaa on April 16, 2016 at 04:11 PM

    Nik,

    Yes I need a lead generation form on a Website.  We have 3 Locations and I was looking for a way to divide the leads by sending to 1 then another, etc. in a rotation.

    I did not think you could do it, but thought I'd ask because I like JotForm over all other form systems I have used.

    Thanks for considering though. 

    Maybe a nice add-on/upgrade to consider for future versions.  Would definitely set you apart and I imagine a relatively simple programatic possibility.  I have seen several requests for the same thing online, but no solutions available thus far.

    Regards,

     

    Basil

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    JotForm Support

    Answered by EltonCris on April 16, 2016 at 06:42 PM

    Hello Basil,

    It is not possible to achieve it on a single form but you can achieve it on multiples. So depending on the number of recipients you want to rotate, that's the total number of forms you need.

    Example:

    1. Form 1 sent to email1@mail.com once  submitted it will redirect to  Form 2

    2. Form 2 sent to email2@mail.com then redirect to Form 3

    3. Form 3 sent to email3@mail.com then redirect back to Form 1.

    This is basically the game idea suggested by my colleague using redirection method. Here's a guide: http://www.jotform.com/help/38-How-to-Redirect-to-a-Page-After-Form-Submission. This is only useful if users filling the form are utilizing the same computer.

    If you have further questions, let us know.