Why do I not receive submissions by e-mail anymore ?

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    AnneRaisonnier
    Asked on April 17, 2016 at 06:56 AM

    I used to receive an e-mail whenever someone fills and sends the form, but it doesn't work anymore and I cannot find the menu where I could re-program the alert. Thanks for helping me.

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    Nik_C
    Answered on April 17, 2016 at 07:09 AM

    I checked your account and I saw that your email is in bounce list, the reason is below:

    Reason(s) : reject

    I removed your email from bounce list, so your submissions should go through.
    Please check this guide on how to prevent future issues.

    Get back to us if you have any further questions.