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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Removing the email notification

    Asked by maxiprintingservice on April 17, 2016 at 05:17 PM

    Whenever a customer makes a purchase an email is sent to them. How do i stop customer from getting auto emails from you guys? especially due to the fact that you guys have your logo/watermark at the bottom of the emails? I am trying to build a professional website so i do not want another companies watermark on it

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    JotForm Support

    Answered by Jan on April 17, 2016 at 06:44 PM

    You can easily delete the notification in the Email wizard.

    User interface 1: Click the "Emails" button and then hover your mouse on the notification. After that, click the red X in order to remove it.

    User interface 2: Click the "Emails" button in the top toolbar. You'll see the Email Wizard pops up, just highlight the notification and then click the "Delete" button.

    Hope that helps. Thank you.