Customers cannot proceed with the request form ?

  • DouglasHopkins
    Asked on April 18, 2016 at 8:45 AM

    We are having a lot of complaints that customers cannot proceed with the request form. 

    There is no next button to press once dates have been selected 

     

    it also says this even tho dates have been filled out correctly 

     

     

    ERROR: Returning On date should not be earlier than Departing On date.

     

  • Welvin Support Team Lead
    Replied on April 18, 2016 at 10:03 AM

    You are currently using our iframe method, the button is showing to my end.

    Customers cannot proceed with the request form ? Image 1 Screenshot 20

    I think you've figured this out already. If not, update us here so we can check again.

    Your issue with error message has been moved here: https://www.jotform.com/answers/820954.