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  • Profile Image

    I updated the paypal product values but the new values are not shown in my website's.

    Asked by rodrigonogueira4 on April 18, 2016 at 08:53 AM

    Only the older values are shown. However when I click the submit button, I'm redirected to Paypal's payment page and there I can see the new values.

     

    The form can be accessed here:

    https://form.jotform.com/60413158225145

     

    But the new Paypal values are not reflected in the webpage that has the form (the older values are being shown):

    http://www.iclr.cc/doku.php?id=iclr2016:registration

     

    Page URL:
    http://www.iclr.cc/doku.php?id=iclr2016:registration

    product Updated shown not shown
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    JotForm Support

    Answered by Kiran on April 18, 2016 at 10:01 AM

    As I check your web page, I see that the form is displaying with the updated values. Please see the screenshot below:

    If the web page is still displaying the old values at your end, it could be an issue with the browser. Please try accessing the web page by opening a private/incognito window or a different browser. You may also try pressing Ctrl+F5 while the web page is open on your browser to force it to reload the web page with the updated values. 

    If you need any further assistance, please let us know. We will be happy to help.