What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The plugins are not working in the forms

    Asked by rednavemar on April 18, 2016 at 11:35 AM

    Buenos días 

    Por medio de la presente me permito solicitar su soporte, teniendo en cuenta que los plugins en los formularios no me sirven, requiero de ustedes para la solución lo mas pronto posible, este inconveniente se presenta en todos nuestros formularios.  

    Page URL:
    https://form.jotformz.com/51745360603653

    formularios
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    JotForm Support

    Answered by Kiran on April 18, 2016 at 02:14 PM

    As I check your JotForm, I see the plugins are loaded normally and see that they are working fine at my end. Please see the screenshot below:

    Are you still experiencing the issue at your end? Could you try opening the form in a private/incognito window or a separate browser to see if it is loading normally?

    Please get back to us if the issue still persists. We will be happy to assist you further.