The plugins are not working in the forms

  • Navemarsas
    Asked on April 18, 2016 at 11:35 AM

    Buenos días 

    Por medio de la presente me permito solicitar su soporte, teniendo en cuenta que los plugins en los formularios no me sirven, requiero de ustedes para la solución lo mas pronto posible, este inconveniente se presenta en todos nuestros formularios.  

  • Kiran Support Team Lead
    Replied on April 18, 2016 at 2:14 PM

    As I check your JotForm, I see the plugins are loaded normally and see that they are working fine at my end. Please see the screenshot below:

    The plugins are not working in the forms Image 1 Screenshot 20

    Are you still experiencing the issue at your end? Could you try opening the form in a private/incognito window or a separate browser to see if it is loading normally?

    Please get back to us if the issue still persists. We will be happy to assist you further.