On an Autoresponder email can I have an attachment?

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    triciayerger
    Asked on April 18, 2016 at 05:13 PM
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    jonathan
    Answered on April 18, 2016 at 06:28 PM

    If you were referring to the Submission PDF attachment that is included in Notification E-mail 

     

    the Autoresponder E-mail does not have that option.

     

    There is a workaround to this though -- that is make the Notifier behave like it is an Autoresponder email.

    You can do this using conditioned email notifier. Check the user guide below

    How-to-Send-Email-Based-on-Selection

    Example condition :

     

    in the example above, if Condition is satisfied, the Notifier will be sent to the email address provided by the user in the Email Address field.

    Hope this help. Let us know if you need further assistance.

     

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    jonathan
    Answered on April 18, 2016 at 06:32 PM

    Addition:

    If you were referring instead to attachments within the message body of the email -- it is not possible. You can only use a link instead of the file wherein the user can use the link to download the attached file.

    If you include an Upload field on your form, the link to the uploaded file will be available also as a link in the email message.

     

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    KadeJM
    Answered on June 29, 2016 at 11:28 AM

    We are pleased to inform you that it is now also possible to send uploaded file attachments within email notifications.

    However, at the moment this is not yet possible within autoresponders but is in consideration.

    You can read more about it here https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments.