What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On an Autoresponder email can I have an attachment?

    Asked by triciayerger on April 18, 2016 at 05:13 PM
    Auto Responder Email email
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    JotForm Support

    Answered by jonathan on April 18, 2016 at 06:28 PM

    If you were referring to the Submission PDF attachment that is included in Notification E-mail 

     

    the Autoresponder E-mail does not have that option.

     

    There is a workaround to this though -- that is make the Notifier behave like it is an Autoresponder email.

    You can do this using conditioned email notifier. Check the user guide below

    How-to-Send-Email-Based-on-Selection

    Example condition :

     

    in the example above, if Condition is satisfied, the Notifier will be sent to the email address provided by the user in the Email Address field.

    Hope this help. Let us know if you need further assistance.

     

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    JotForm Support

    Answered by jonathan on April 18, 2016 at 06:32 PM

    Addition:

    If you were referring instead to attachments within the message body of the email -- it is not possible. You can only use a link instead of the file wherein the user can use the link to download the attached file.

    If you include an Upload field on your form, the link to the uploaded file will be available also as a link in the email message.

     

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    JotForm Support

    Answered by KadeJM on June 29, 2016 at 11:28 AM

    We are pleased to inform you that it is now also possible to send uploaded file attachments within email notifications.

    However, at the moment this is not yet possible within autoresponders but is in consideration.

    You can read more about it here https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments.