What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Suspended. Reached Upload Limit: I have deleted old submissions and my account is now within limits. How can I have my account 'un- suspended'

    Asked by haymandesign on April 18, 2016 at 07:49 PM
    Screenshot
    Submissions my account and how
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 18, 2016 at 11:25 PM

    Once the upload space is within limits, your account and all your forms will automatically be enabled. I checked your account and I can confirm that it has now been enabled. You can now view your forms without any issue.

    If you need further assistance, please let us know.
    Cheers. :)

  • Profile Image

    Answered by haymandesign on April 19, 2016 at 12:43 AM
    Great.
    Thank you Chriistian.
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 19, 2016 at 01:55 AM

    You are most welcome. If you have any other concerns with your forms, feel free to contact us again and we would be glad to assist you. Regards. :)