I am not receiving emails

  • darst1985
    Asked on April 18, 2016 at 8:07 PM

    I am not receiving the emails after an order is placed

  • Chriistian Jotform Support
    Replied on April 19, 2016 at 12:24 AM

    I checked your form and I see that the email recipient for the email notifications is contact@************.com. I checked our records and I saw that the two email notifications were sent successfully to that address.

    I am not receiving emails Image 1 Screenshot 20

    Please check your spam box to see if the email was sent there, and also make sure that noreply@jotform.com is in your trusted senders list.

    If you are still unable to receive the emails, please let us know.
    Regards.