Sending files !

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    Asked on March 06, 2012 at 01:07 PM

    When a customer completes a form and I send him an auto response, can I then automatically send a file e.g. pdf ?

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    Answered on March 06, 2012 at 01:08 PM

    Do you want to attach a pdf file in the autoresponse email ?


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    Answered on March 06, 2012 at 01:09 PM

    Yes please

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    Answered on March 06, 2012 at 01:13 PM

    Yep u can attach it.


    U must upload a static file to your webspace first of all.

    Now go to your form, edit it, and click Email Alerts then create email autoresponder.


    In the text editor you can insert a link (to the pdf file) and save changes.


    I suggest you to read this Article: Creating a form autoresponder


    Hope this helps !

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    Answered on March 06, 2012 at 01:16 PM


    Have a look at this JotForm UserGuide on Auto Responder Emails


    In your email composer window, select the text you would like to link to your pdf file and hyperlink it by clicking the 'Insert/Edit Link' at the top of the email compose window.

    Hope this helps,


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    Answered on March 06, 2012 at 01:17 PM

    @ robinstride, 

     I tried checking if there's a way of uploading a file (pdf) on the autoresponder email letter body but I dont see an option. As a work around, you can host your pdf somewhere and put the link on your autoresponder body so your clients can download it from the original link once they click on it.

    Hope this helps.