What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by najgulanes on April 19, 2016 at 11:07 PM

    I can't access my form. 



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    JotForm Support

    Answered by Chriistian on April 20, 2016 at 02:36 AM

    It appears that your account has been autosuspended by our Phishing detector. That is why your forms have been disabled. Please note that collecting login credentials is a violation of jotform's terms.

    Here's an excerpt from our terms:

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    To remove the suspension on your account, I would suggest you delete the suspected fields.

    Once you have deleted the said fields, let us know and we will lift the suspension accordingly.