What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I receive 3500+ submission

    Asked by NYYC on April 20, 2016 at 12:50 PM

    We want to send a questionnaire to our membership; will JotForm have any issues processing 3500+ responses?  Are their recommended maximums for the number of questions (i.e. columns) or responses (i.e. rows)?



    Mike Fleuette


  • Profile Image

    Answered by victor on April 20, 2016 at 03:46 PM

    Can you please indicate if this submissions will be received in a couple of hours or days? Jotform will not have any problems receiving large amounts of submissions. As long as your current plan does not reach the limit per month, it should be fine.

    I noticed that you have an ECONOMIC plan, which allows 10,000 submission per month. Currently you received only 37, so this will not be an issue.

    If you are planing to receive this in a short time, you might have an issue with notification. We have a strict policy on how user use our application to send spam emails to other users. For this case we limited the amount of notification to be sent out per hour.

    We only allow 1000 notification to be sent out per month for paid users, like yourself. Please keep in mind.