What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us. I highly recommend creating an account first with us so that we can properly assign support when you have an account.
You can use this link https://www.jotform.com/signup to signup using the same email address you used on this post.
As to your current inquiry..
This is our user guide on How-to-Create-a-PDF-Form
I test your form https://www.jotform.com/61105324200132 and I was able to create the PDF Form version of it.
Hope this help. Let us know if issue persist.