What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Include hidden field values on submissions

    Asked by tracyalexander on April 20, 2016 at 04:55 PM

    Hi

    I have my form set up so if cattle is selected then total number of cattle entries must be filled.  I want this to work backwards as well so if there is a number in total number of cattle entries that cattle entries must be selected in what entries do you wish to enter question.  If not there is the possibility that people could tick for cattle entries, input data and total number of cattle entries then remove the tick by accident and the data does not show on submission form

    Advice would be much appreciated

    Thank you

    Tracy

    https://form.jotformeu.com/60675308484361

    Page URL:
    https://form.jotformeu.com/60675308484361

  • Profile Image
    JotForm Support

    Answered by EltonCris on April 20, 2016 at 07:59 PM

    Hello Tracy,

    Please take note that hidden fields through a condition are excluded on submissions by default. That is the reason why they are not shown on submissions. If you want to include them on submissions despite its status hidden or not, follow these steps.

    1. While you are in edit mode, click Preferences button in the top toolbar

    2. Go to Advanced tab

    3. Click Show More button then set "Don't Clear" on Clear Hidden Field Values.

    Hope this helps!

    Let us know if you have more questions.

  • Profile Image

    Answered by tracyalexander on April 22, 2016 at 04:32 AM

    Hi

    Sorry I was not clear.  What I want is if someone enters information in the cattle section but then removes the tick from selecting cattle as an entry I want an error to come up

     

    Thanks

    Tracy

  • Profile Image

    Answered by Boris on April 22, 2016 at 05:08 AM

    In order to display a custom error message based on such a condition, all you would need to do is add 1 show/hide condition, and add 1 Text field to your form (which will hold the error message).

    You can place the error message (Text field) just under your "What entries do you wish to compete" field:

    Then, you could set up a condition so that:

    IF "What entries do you wish to compete" is NOT equal to cattle
    AND
    IF "Total number of cattle entries" is filled

    SHOW Text field containing the error message

    You can see a demo of this conditional error message set up here:

    https://form.jotformpro.com/form/61121855514955

    Let us know if you need any further assistance in setting it up, Tracy, we'll be happy to help.

  • Profile Image

    Answered by tracyalexander on April 25, 2016 at 12:31 AM

    Hi

    I have set this up for every entry type - thank you.

    Is there a way to not allow the user to move onto the next page of my form if any of these error messages are showing?

    Thank you

  • Profile Image

    Answered by Boris on April 25, 2016 at 06:25 AM

    Yes, you could add a hide action inside that same conditional rule, and use it to hide the Next button (Page Break). This means that when the error field is shown, button for navigating to the next page would be hidden.

    You can add the hide action to your conditional rules by clicking on the little plus sign next to the show action:

    Please let us know if you need any further assistance, we'll be happy to help.