What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Jotform did not not come back after the down time.

    Asked by Si Barghelame on March 06, 2012 at 07:47 PM

    Hello,

    My Jotform is now out of commissin.  Is there anything I can do to bring it back up.  Is there any suggestions .

     

    Regards,

    Si

  • Profile Image

    Answered by jeanettebmz on March 06, 2012 at 07:53 PM

    Hello

    I would suggest you to check if you have tried to log out and login . it worked for me

     

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 07, 2012 at 01:32 AM

    Si,

    I searched our database for accounts using your email address and found one Premium account (with username sunsauna1) and one Guest account. For your convenience, I went ahead and moved the form from the guest account to your paid account. As it looks similar to the other form, I have renamed it as "Imported Form".

    Log in to your paid account and check if these two forms are all that you have. If you are not able to see the forms, make sure that the "All Forms" filter is selected in your forms page.

     

    Please contact us again you're still having difficulties.