What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Upload: Automatically correct orientation of the uploaded images

    Asked by Yolanda Terry   on April 21, 2016 at 02:25 PM


    We are having this exact issue:


     Has an auto rotation option be added yet? There was a response to escalate a ticket to your Development Team to remedy this problem on 4/15/2015

    Page URL:

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    JotForm Support

    Answered by Kiran on April 21, 2016 at 04:27 PM

    Unfortunately, there is no update on this issue yet. If there is any update, it will be posted in the respective thread. At the moment, we cannot provide you any ETA in this regard since it is a new feature to be implemented.

    Hope this information helps! 

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    Answered by Yolanda Terry   on April 21, 2016 at 06:44 PM
    No progress since 2015????
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    JotForm Support

    Answered by EltonCris on April 21, 2016 at 07:33 PM

    You're right, there's no update about it. Note that it is not a bug but a feature request. Unfortunately, we consider the number of users requesting the same feature. The more users, the higher it would get a chance to be implemented. Although the feature you're requesting has higher priority, but since it is not used a lot, and the fact that it has workarounds available, it may not be implemented right away. Our devs are working on different projects, prioritized bugs assigned to them. Rest assured, as long as this is made possible, we'll let you know via this thread.