What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Take Photo Widget: Is is possible to edit submission but let the picture intact?

    Asked by cascades_crd on April 21, 2016 at 04:42 PM

    Hi,

     

    I know how to edit submission.

     

    the problem I have is that when I go into edit mode on my computer, my webcam starts and allows me to take picture. The picture is mandatory so if don't take one, it won't allow me to go ahead and submit the edited form.

    Forms are filled on a tablet.

    Is it possible to edit the submission without the picture and how would I do that?

     

    thank you

    take photo edit submission
  • Profile Image
    JotForm Support

    Answered by Mike on April 21, 2016 at 06:21 PM

    The Take Photo widget webcam image capturing is based on flash technology, since flash is not usually available on the mobile devices there is a fallback to simple upload field type. This switch between flash and non-flash version is probably where the submission editing inconsistency is coming from.

    You may consider using a standard File Upload field instead. It will work in the same manner as the Take Photo widget, but will let you to edit the form entries without any issues.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by SCARHS on April 22, 2016 at 01:26 PM

    Thank you it worked!!! Solved!