What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Views performed in the account are counted against the form views limit

    Asked by petemccall on April 22, 2016 at 01:20 PM

    Site not launched yet, but views running out 

    Hello,

    I am in the process of building my site. It hasn't even launched yet. Because naturally I am viewing my forms to work on them the view count is going up. So on launch day I will probably be out of views from the get go.

    Is there any way to put the forms in development mode for this reason?

    form views form owner view limit
  • Profile Image
    JotForm Support

    Answered by Mike on April 22, 2016 at 03:21 PM

    While you are logged into your JotForm account, your own form views are not supposed to be counted. There might be some bug with the form owner's views, so I have forwarded a ticket to our developers about this issue. We have reset your form views for now. 

    You may also consider enabling a JotForm Footer option to completely lift the view limits. It can be turned on/off at any time.

    https://www.jotform.com/myaccount/settings

    We will let you know if we have any updates on the bug report ticket.

  • Profile Image
    JotForm Developer

    Answered by ceren on April 27, 2016 at 09:13 AM

    Hello petemccall,

    I've checked your form views and it seems one your forms gets most of the form views. 

    Preview option in form builder does not increases. So, you can always use it to see the changes on your form while working on it. But if you're testing forms through your web site it'll increase your monthly form view count. 

    If you have any other questions please let us know.