What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting the "Form is disabled" error on a survey

    Asked by strafford on April 22, 2016 at 04:03 PM

    I keep getting the error that my form is not found when I attempt to preview my survey: https://form.jotform.com/61125117188149.


    I am attempting to create a test survey, but it keeps telling me it is disabled. I reviewed the Terms of Service, but do not see any particular violations that would prevent this from being used as I do not collect any personal information on it. Please advise.

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    JotForm Support

    Answered by BDAVID on April 22, 2016 at 05:51 PM

    We apologize for the inconvenience, your forms have been enabled. Our phishing system autosuspended them. We have white-listed your forms to avoid this from happening again.

    Please open a new thread if you need anything else, we will be glad to assist you.