What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Installing jotform and getting errors

    Asked by Barry Graham on March 07, 2012 at 11:24 AM

    --DB Updated
    (autoUpdate.php:26) file_get_contents(http://x.x.x.x//min/g=jotform&3.1.5) [function.file-get-contents]: failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found


    You guys have any idea why my install fails here?



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    Answered by pinoytech on March 07, 2012 at 11:29 AM


    As I've checking your account, I found out that you don't have form/s in your account. That would be cause of that error.

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    JotForm Support

    Answered by idarktech on March 07, 2012 at 11:54 PM

    Hi Barry,

    This type of question will be handled only by our developers. Please contact them directly about this here for your immediate assistance. Thank you so much!