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  • Profile Image

    can only partial acess site

    Asked by Robert Friskney on March 07, 2012 at 12:23 PM

    Trying to access jotform.com and having problems
    TS with my provider and and ip range seems to be blocked as of 3/6, outside of their network; could you check and see w/hosting company if my IP range is being blocked: tracert below

    traceroute with 64 packetsize


    1: 108-87-52-3.lightspeed.wepbfl.sbcglobal.net ( 33 ms

    2: 32 ms

    3: * *

    4: * *

    5: 28 ms

    6: 30 ms

    7: 29 ms

    8: 28 ms

    9: 34 ms

    10: cr81.fldfl.ip.att.net ( 40 ms

    11: fdlfl01jt.ip.att.net ( 34 ms

    12: 47 ms

    13: xe-2-0-4.ar1.atl1.us.nlayer.net ( 67 ms

    14: ae0-70g.cr1.atl1.us.nlayer.net ( 65 ms

    15: xe-2-0-0.cr1.mia1.us.nlayer.net ( 76 ms

    16: as13335.xe-2-3-0.cr1.mia1.us.nlayer.net ( 83 ms

    17: 83 ms


    Page URL:

  • Profile Image

    Answered by gori-mathew on March 07, 2012 at 01:25 PM

    Hi Robert;

    I have checked your account and it is ACTIVE from our end, so you kindly check with your ISP and confirm this information.

    Thanks for contacting us.