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  • Profile Image

    can only partial acess site

    Asked by Robert Friskney on March 07, 2012 at 12:23 PM

    Trying to access jotform.com and having problems
    TS with my provider and and ip range seems to be blocked as of 3/6, outside of their network; could you check and see w/hosting company if my IP range is being blocked: tracert below

    traceroute 141.101.124.78 with 64 packetsize

     

    1: 108-87-52-3.lightspeed.wepbfl.sbcglobal.net (108.87.52.3) 33 ms

    2: 99.128.141.34 32 ms

    3: * *

    4: * *

    5: 70.159.201.248 28 ms

    6: 12.81.20.4 30 ms

    7: 12.83.6.122 29 ms

    8: 12.81.8.65 28 ms

    9: 74.175.192.190 34 ms

    10: cr81.fldfl.ip.att.net (12.122.106.94) 40 ms

    11: fdlfl01jt.ip.att.net (12.122.81.29) 34 ms

    12: 192.205.32.18 47 ms

    13: xe-2-0-4.ar1.atl1.us.nlayer.net (69.31.135.213) 67 ms

    14: ae0-70g.cr1.atl1.us.nlayer.net (69.31.135.129) 65 ms

    15: xe-2-0-0.cr1.mia1.us.nlayer.net (69.22.142.26) 76 ms

    16: as13335.xe-2-3-0.cr1.mia1.us.nlayer.net (63.141.207.10) 83 ms

    17: 141.101.124.78 83 ms

     

    Page URL:
    jotform.com

  • Profile Image

    Answered by gori-mathew on March 07, 2012 at 01:25 PM

    Hi Robert;

    I have checked your account and it is ACTIVE from our end, so you kindly check with your ISP and confirm this information.

    Thanks for contacting us.

    Regards

    Mathew