What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Drive Integration: Folders are created in my drive but submissions are not being received.

    Asked by Akshaya  on April 25, 2016 at 12:48 AM
    Page URL:
    https://submit.jotform.me/submit/61111088755454/

    Submissions in being received not being received
  • Profile Image
    JotForm Support

    Answered by beril on April 25, 2016 at 07:15 AM

    I've cloned and tested your form. I am not able to reproduce the same issue that you’re having. I am able to see the submissions in Folder.

     

    If you want to show the old submissions before integrating your Google Drive Integration, you need to edit your submissions and re-submit them again as you see below:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by akshaya1010 on April 25, 2016 at 08:21 AM

    Thanks the issue got resolved !!

  • Profile Image
    JotForm Support

    Answered by beril on April 25, 2016 at 08:44 AM

    You're most welcome. We are glad to hear that the issue has been resolved for you. Feel free to contact us anytime.