What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is it possible to embed a form into an email notification/auto-responder?

    Asked by rbroadfo on April 25, 2016 at 02:38 PM

    I'm wondering if there have been any updates in regards to embedding a form in an autoresponder email? 

    Thanks, Ryan

  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 25, 2016 at 02:49 PM

    I was testing and found that it is possible to embed a form using an iFrame, it loads in our email wizard and it will allow you to add the iFrame code  as well. 

    However, some email clients will not allow to load this kind of codes in emails, for example, I tested using Outlook and it does not allow to load the iFrame code, though it is there. 

    This is the source of the email, where you will see the code there, but will not load in the email. 

    However, if you want to give it a try you may use this iFrame to embed your form in emails: 

    <iframe src="pasteTheLinktoYourFormHere" frameborder="0" width="100%" height="700px" scrolling="yes"></iframe>

    But be aware that this may not work for some email clients. 

  • Profile Image

    Answered by rbroadfo on April 25, 2016 at 08:39 PM

    I'm opening the source code in the email wizard and pasting the iframe code. I can view the form, but when I send a test email to my gmail account, it's blank. 

  • Profile Image
    JotForm Support

    Answered by liyam on April 26, 2016 at 01:32 AM


    It's possible that gmail prevents or filters the code on their end. When I tested to submit a form to my gmail account, I noticed the iframe code was deleted in the body content.  So as mentioned by Kevin, some email clients (or should I add, email servers as well) do not allow form embedding or using of HTML codes that do not conform to usual standards for email contents. So I would recommend to use a link instead of the iframe. 

    If you have other questions or concerns, please do let us know.