Is it possible to embed a form into an email notification/auto-responder?

  • rbroadfo
    Asked on April 25, 2016 at 2:38 PM

    I'm wondering if there have been any updates in regards to embedding a form in an autoresponder email? 

    Thanks, Ryan

  • Kevin Support Team Lead
    Replied on April 25, 2016 at 2:49 PM

    I was testing and found that it is possible to embed a form using an iFrame, it loads in our email wizard and it will allow you to add the iFrame code  as well. 

    Is it possible to embed a form into an email notification/auto responder?  Image 1 Screenshot 50

    Is it possible to embed a form into an email notification/auto responder?  Image 2 Screenshot 61

    However, some email clients will not allow to load this kind of codes in emails, for example, I tested using Outlook and it does not allow to load the iFrame code, though it is there. 

    Is it possible to embed a form into an email notification/auto responder?  Image 3 Screenshot 72

    This is the source of the email, where you will see the code there, but will not load in the email. 

    Is it possible to embed a form into an email notification/auto responder?  Image 4 Screenshot 83

    However, if you want to give it a try you may use this iFrame to embed your form in emails: 

    <iframe src="pasteTheLinktoYourFormHere" frameborder="0" width="100%" height="700px" scrolling="yes"></iframe>

    But be aware that this may not work for some email clients. 

  • rbroadfo
    Replied on April 25, 2016 at 8:39 PM

    I'm opening the source code in the email wizard and pasting the iframe code. I can view the form, but when I send a test email to my gmail account, it's blank. 

  • liyam
    Replied on April 26, 2016 at 1:32 AM

    Hello,

    It's possible that gmail prevents or filters the code on their end. When I tested to submit a form to my gmail account, I noticed the iframe code was deleted in the body content.  So as mentioned by Kevin, some email clients (or should I add, email servers as well) do not allow form embedding or using of HTML codes that do not conform to usual standards for email contents. So I would recommend to use a link instead of the iframe. 

    If you have other questions or concerns, please do let us know.

    Thanks.