What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm unable to upload an existing PDF from my computer to create a new form

    Asked by DavidMusso on April 25, 2016 at 03:24 PM

    I've tried using Google Chrome, Firefox and Safari.  I get to a point and it won't allow me to continue.  Please see screen shot.

    Screenshot
    new form create unable to upload a
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    JotForm Support

    Answered by david on April 25, 2016 at 04:35 PM

    The clone existing form function you are looking at is only able to clone forms currently in your account.  It is not possible to import a PDF through this function. 

    We do have an app that can convert some elements from a PDF into a webform:

    http://apps.jotform.com/app/spread2jot

    Though it is limited in what can be converted.  For the most part, PDF forms would need to be manually recreated and cannot be automatically converted. 

  • Profile Image

    Answered by DavidMusso on April 25, 2016 at 04:44 PM
    Ah! Thank you so much for getting back to me so quickly. I very much appreciate it
    [cid:382EF94D-8065-41E1-A386-C6202BFB67A0]
    David A. Musso
    General Manager
    5714 W Pico Blvd * Los Angeles CA 90019
    323.954.2277 x18 * 323.302.8346 direct fax
    ...
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    JotForm Support

    Answered by david on April 25, 2016 at 06:04 PM

    Very welcome!  If you need any assistance recreating something from your PDF, let us know and we will be happy to help.

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    Answered by DavidMusso on April 25, 2016 at 06:44 PM
    Yes, I most definitely do! I've attached a PDF here.
    Really appreciate the help!
    [cid:B53A1673-2EE3-42A2-B672-C5092E513261]
    David A. Musso
    General Manager
    5714 W Pico Blvd * Los Angeles CA 90019
    323.954.2277 x18 * 323.302.8346 direct fax
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on April 26, 2016 at 12:00 AM

    Hello David, 

    It appears that you have submitted your attachment via email, and so it did not attach here in the forum. Can you upload it somewhere which can be accessed publicly or send it to jotformsupport@gmail.com instead?

    Thanks.