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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are getting emails from Madrill to pay for it

    Asked by jdestro on April 25, 2016 at 03:58 PM

    Getting Madrill emails to pay for it, and I am not sure if I need to do so with the forms that I have set up.

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    Answered by Ben on April 25, 2016 at 05:12 PM

    If you are getting emails from Mandrill to pay for their service, you will need to do so in order to continue using the same.

    Before they did offer a big number of emails to be sent for free, but are now limiting down the options, as such it would be best to check with Mandrill support in regards to the same and what plan would be the best for you.

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    Answered by jdestro on April 25, 2016 at 08:44 PM
    My question is more of my using Mandrill on my forms? I do not know if I am and should pay, can you help?
    Sent from my T-Mobile 4G LTE Device
    ...
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    JotForm Support

    Answered by liyam on April 26, 2016 at 02:02 AM

    Hello jdestro,

    Thank you for posting your inquiry.

    After searching on matters regarding Mandrill, it does look like that everyone shall be required to have a paid subscription with MailChimp in order to make use of Mandrill service, as posted in their blog here: http://blog.mandrill.com/important-changes-to-mandrill.html?_ga=1.21392248.210042024.1461649640

    So if you wish to continue using Mandrill, I believe you should have a paid subscription with MailChimp. However, JotForm is not directly associated with MailChimp or Mandrill so if you have questions regarding their serivce, I recommand that you contact them. 

    Anyway, if you have further questions, please do let us know.

    Thanks.