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    I made changes on my form and they are not showing on my website?

    Asked by Stefanni on March 07, 2012 at 04:07 PM

    Hi I added a few things to my form and and saved them. They do not show up on my website. I tried 2 different browsers IE & FF and also refreshed the pages using ctr f5

    Can you please help me with this?

    Thanks

    Stefanni

    Page URL:
    http://www.1stchoicecosmetic.com/surgical-request.html

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    Answered by ItalyTech on March 07, 2012 at 04:15 PM

    I've tried to edit form and it's work !

    If you see I've added - Test word at last.

    I suggest you to clear cache and cookie.

    Alessandro

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    Answered by Stefanni on March 07, 2012 at 04:29 PM

    sorry, I do not see test on my form or on the form in my website. Like I said...it happens on 2 different browsers, also on another PC

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    Answered by ItalyTech on March 07, 2012 at 04:34 PM

    Stefanni please see image below.

    I repeat you: Do a full scan and clean cache in both PC :)

     

    Alessandro

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    Answered by Stefanni on March 07, 2012 at 04:39 PM

    Thanks for the reply. There is NO 'TEST' on my website form...ONLY on the jotform edit page...and did you see that I said I tried it on another computer too? So the cookies cache is not the problem...is there a problem at the Jotform end?

    Thanks

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    Answered by ItalyTech on March 07, 2012 at 04:59 PM

    If you see image attached at my previous post I've visited your site that show "Edited" word.

    Cache & Cookies Problems.

     

    It isn't a Jotform problem.

     

    Alessandro

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    Answered by Stefanni on March 07, 2012 at 05:06 PM

    Just to satisfy my curiosity and see if it is a cache and cookie problem, I dowloaded and installed google chrome. There is NO edited word on the form...that is a FRESH installation. I cleaned the cache & cookies from each browser...still does not show.

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    Answered by Stefanni on March 07, 2012 at 05:17 PM

    What I finally ended up doing was to delete the form from my website and re-insert the code from my saved form on jotform...now it shows my updates, so like I said...it had NOTHING to do with cookies or cache cleaning...i had done all that and it did not help.

     

    The only thing that worked was putting a new code on my website. Hope that helps others that have the same problem

    Thanks

    Stefanni