What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting an error message on my forms - form over quota

    Asked by johnnybattle on April 26, 2016 at 05:00 PM

    Hi I'm getting an error message (form over quota) when I preview my forms.  They have not been used much so I was wondering why I'm getting that error.  They are also magically removed from or shopify web site also.


    How can I fix this and get my 2 forms working again.





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    JotForm Support

    Answered by EltonCris on April 26, 2016 at 10:35 PM

    You have currently passed the 100MB upload space limit allocated for this month for free account. See the pricing page for more details about upload space limits on every plans http://www.jotform.com/pricing/

    Your total upload space has reached to 135.44 MB, while free user's upload space limit is 100MB. In order to sort this out, you may want to upgrade to any of the paid plans for a higher upload space limit. If you don't wish to upgrade, you have to delete your form submissions specially those with file attachments in your form submissions page to free up your upload space. Make sure to download the files first for your local copy.

    If you have further questions, let us know here.