my first form not working in facebook

  • benabbo
    Asked on April 26, 2016 at 6:56 PM
    jsform/61166547825361
     
    HI - I have followed the instructions and added my form to facebook using the quick PLATFORMS link but when the page is added - I click contact us on facebook page and get jotForm 404 page not found - I saw an identical thread and you maically got it to work!
    Page URL: https://www.facebook.com/thefernsbrighton/
  • Chriistian Jotform Support
    Replied on April 27, 2016 at 1:09 AM

    I checked the link you provided and I was able to see the 404 issue you are reporting.

    my first form not working in facebook Image 1 Screenshot 30

    I tried to embed one of my form to Facebook but I was not able to replicate the issue. Can you try again to re-embed your form to Facebook?  Please remove previously embedded form from your Facebook page and embed it again through Publish wizard. To remove previously embedded form from your Facebook page, just follow the instructions below.

    my first form not working in facebook Image 2 Screenshot 41

    Here is the article for adding form to Facebook for your reference: Adding Form to Facebook Page. 

     

    Do get back to us if you need further assistance.
    Regards.