What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wordpress embedded form stuck to Please wait on submission

    Asked by allisouth on April 27, 2016 at 12:29 AM

    I have the form on my wordpress.com website, using the Platform link. Once you complete the form, it just sits at "please wait" and never completes. Have tried from 3 different locations to rule out my internet. I even deleted the link and re-posted. Still not working. Thank you!

    http://foothillscanineacademy.com/puppy-preschool-registration/



    This is a re-post of a comment on How to embed a form to Wordpress.com

    please wait wordpress
  • Profile Image
    JotForm Support

    Answered by jonathan on April 27, 2016 at 03:28 AM

    I test the embedded form on your website  and  was able to see the problem.

     

    Can you try first reembedding your form http://www.jotform.us/form/61005948175154  on the website using instead its Iframe embed code.

    User guide: Getting-the-Form-iFrame-Code

    See if the re-embed process makes any difference.

    Let us know if issue remains.

     

     

  • Profile Image

    Answered by allisouth on April 27, 2016 at 08:51 AM

    Awesome, thank you!! It works. 

  • Profile Image
    JotForm Support

    Answered by beril on April 27, 2016 at 09:35 AM

    On behalf of my colleague, you're kindly welcome. We are glad to hear that, the issue has been resolved for you. Embedding your form with Iframe method generally fixed the issues since the code is displayed inside an Iframe. Because of that reason we highly recommend our users embedding their code with IFrame method. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.