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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by Raven  on April 27, 2016 at 09:42 PM
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    JotForm Support

    Answered by Mike_G on April 28, 2016 at 03:19 AM

    I can see that the form you are pertaining to is with a guest account. I have checked the form and I saw that it has a field that caused your form to be disabled.

    Please be informed that Jotform does not allow fields to be used to collect login information such as above. Jotform has an anti-phishing system that scans forms 24/7 and marks it if suspected of any phishing activity. Phishing as stated in your Terms of Use is strictly prohibited.

    I would suggest you try to sign-up to an account with the same email address you've used in creating the form or opening this thread. Once you've done that, we can delete the fields that caused your form to be disabled and activate the account. 

    We will wait for your response. Thank you.