What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can see that the form you are pertaining to is with a guest account. I have checked the form and I saw that it has a field that caused your form to be disabled.
I would suggest you try to sign-up to an account with the same email address you've used in creating the form or opening this thread. Once you've done that, we can delete the fields that caused your form to be disabled and activate the account.
We will wait for your response. Thank you.