- hughdalAsked on April 27, 2016 at 10:00 PM
I get an email from Paypal but not Jotform. I have a notification email setup.
Why could this be?
- JotForm SupportMike_GAnswered on April 28, 2016 at 03:58 AM
We would like to apologize for any inconvenience. I see that the email address set to receive an email notification every time your form is submitted is email@example.com. Also, I have noticed that you have set a Sender Email. Can you try to change that to either firstname.lastname@example.org or email@example.com then make a test submission and see if you will receive a notification, please?
we will wait for your response. Thank you.
- hughdalAnswered on April 28, 2016 at 09:12 AM
I received the notification email now. Was just delayed. I guess this is fixed now? Thx