- JGrabsAsked on April 28, 2016 at 08:11 AM
Dear developers, as for many others in the forum the PDF creation feature does not work correctly for me, it just gets stuck on the "working" wheel without concluding the conversion process. This applies specifically to the form with ID 61135823871860. Thanks for looking into it and fixing the feature!
- JotForm Supportashwin_dAnswered on April 28, 2016 at 09:59 AM
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. I did try to download the PDF version of your form and it just says "working" but the PDF does not get downloaded. I am not sure what is causing this issue as your form has normal form fields without any widgets.
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.