What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to log into my account since I don't recall my email or password

    Asked by Marty Bechman on April 28, 2016 at 08:46 AM

    I am trying to logon to my account to make changes and cannot recall the email and password used??

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    Answered by KadeJM on April 28, 2016 at 10:07 AM

    We understand that you are having trouble accessing your form account due to not being able to recall the email and password used originally.

    I have attempted to look up your information using your email address above "kerkstraluxuryrestrooms@gmail.com" and I found you have a jotform username for "martyb" which currently has two forms on it.

    Please try using the above and reset your password as well and you should receive an email to the above email address that is associated with this account to access to begin using it again.

    If you don't receive it then please check your spam folder as it may have went there.

    Otherwise if this is still an issue or it is another account you are trying to access let us know.