- aonofreyAsked on March 08, 2012 at 08:12 AM
When I input the HEX color code, it will not change in one of my forms. It has changed properly in other forms of mine, just not one in particular. Please help.
- jcm0731Answered on March 08, 2012 at 08:55 AM
aonofrey, I was able to change Font Color and even the Form color.
Maybe the hex color code you used is not a valid one?
Please check to this forum should you need further assistance.
- aonofreyAnswered on March 08, 2012 at 09:17 AM
It is really strange, I am running Safari 5.1.3, and I had no trouble with it before, then I just tried it in Chrome, and for some reason it now seems to work properly. The code shouldn't be an issue, it is #5B5B5B, a gray color. Thanks for the feedback so quickly!
- jcm0731Answered on March 08, 2012 at 09:32 AM
aonofrey, good that you are able to make it work.
I have not use Safari, but one main possible reason most of the times that causes this behavior is due to cache on the browsers. Try refresh or clear cache, or at most restart the paricular browser to get a Refresh screen.
Should you need further assistance, please check to this forum anytime.
- JotForm SupportNeilVicenteAnswered on February 07, 2013 at 06:34 AM
We have fixed this bug today. Custom HEX values can now be entered (and saved) via the color picker tool.
We'd appreciate it if you could test it out and let us know what you think.