What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to login

    Asked by Colton Bowshier  on April 28, 2016 at 12:16 PM

    Please send me a link to reset my password.

    email reset email unable to login password reset
  • Profile Image
    JotForm Support

    Answered by Jan on April 28, 2016 at 12:53 PM

    I requested for a password reset email instructions on your behalf. Based on the mail logs, it was already sent. If you can't see it in the inbox, please try looking at the spam or junk folders.

    You can actually request for a password reset email yourself. You just need to go to the Login page and then click the "Forgot Password" text link. After that, you'll be asked to enter the email or the username.

    Hope that helps. Thank you.