JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I requested for a password reset email instructions on your behalf. Based on the mail logs, it was already sent. If you can't see it in the inbox, please try looking at the spam or junk folders.
You can actually request for a password reset email yourself. You just need to go to the Login page and then click the "Forgot Password" text link. After that, you'll be asked to enter the email or the username.
Hope that helps. Thank you.