What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not recieving emails on form submit

    Asked by turpentine on April 28, 2016 at 01:39 PM

    I tried 2 different emails and I am still not getting anything on form submit. I can forward the form comletion to myself and send the test email. But I am not getting an email when it is filled out and submitted.

    email delivery email queue
  • Profile Image
    JotForm Support

    Answered by Mike on April 28, 2016 at 02:47 PM

    The issue should be fixed in the nearest time. There are some emails in our queue and we are currently sending them.

    If you need any further assistance, please let us know.