Email notifications are not received

  • Profile Image
    David Bell 
    Asked on April 28, 2016 at 01:55 PM

    and today they started getting UNDEFINED in the body of their notifications. I was able to go in and delete all notifications and then recreate them. Now, they are not getting any notifications at all, undefined or otherwise.

     

    Please help, we have been customers for many years.

    https://form.jotform.com/jsform/3312346980

    is the form in question.

    Thanks you, Dave

  • Profile Image
    Mike
    Answered on April 28, 2016 at 03:13 PM

    Thank you for contacting us.

    We had an issue with queued email alerts today, however, the issue should be fixed by now.

    If you need any further assistance, please let us know. We will be happy to help.