What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not receiving emails from forms submitted. What is happening? What is the problem?

    Asked by suldailha on March 08, 2012 at 09:15 AM







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    Answered by pinoytech on March 08, 2012 at 09:48 AM


    Kindly take a look at this link for further guidelines regarding on said issue http://www.jotform.com/answers/55594-I-m-not-receiving-emails-anymore- 

    If that link not work for you, please let us know to assist you further.

    Thank you for using JotForm!

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    Answered by suldailha on March 09, 2012 at 06:52 AM

    Hi, thanks!

    I changed the mail sender to noreply@jotform.com, then it worked. Thank you for your help.


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    Answered by pinoytech on March 09, 2012 at 11:02 AM

    Your welcome suldailha. Feel free to contact us anytime if you need our help.

    Thank you for using JotForm!