What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to hide/show fields base on users answer

    Asked by elaina7 on April 28, 2016 at 06:12 PM

    Is there a way to ask at the beginning of the form, "Do you already have an appointment scheduled?" And if they say yes, they can continue filling out the form. If no, the rest of the questions are not seen? I'd like for it to pop up with our phone number if they said they don't have an appointment. 

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    JotForm Support

    Answered by EltonCris on April 28, 2016 at 07:15 PM

    Yes, that's possible. You can hide/show fields depending on users answer.

    Here's a guide: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    If you need further assistance, let us know.